Concierge
Let's talk it through.
A considered conversation begins with a simple note. Write to us and the TOBIE concierge will reply within one working day.
Write to us
For orders, rituals and quiet enquiries — every message is read personally by the TOBIE team, never by an automated reply.
- Write directly
- tobieindia@gmail.com
- Response time
- Within one working day.
Quick answers
Common questions, answered.
How long does shipping take?
Orders are processed within 1–3 business days. Metro cities typically receive orders in 2–5 business days; other locations in 4–8 business days. Tracking is emailed after dispatch.
What is the returns policy?
Returns are accepted only if a product arrives damaged or the wrong item is delivered — write to us within 48 hours of delivery with clear photographs. See our Refund Policy for the full terms.
Where can I find product details?
Every product page carries what we can confirm about that blend. For anything further, write to us and we will gladly share what we know.